Privacy
How did Vytalize Health get my information, and what kind of information do you have access to?
At Vytalize, we’re committed to working closely with your healthcare provider to ensure you receive the best care. You can think of us as an extension of your doctor’s office, helping things run smoothly. We obtain your information either directly from the Centers for Medicare and Medicaid Services (CMS) or through your provider’s office. This collaboration allows us to access essential information like demographic details and claims data, all aimed at providing you with the most personalized and effective care possible.
Is my information still private?
Your information is kept private by law. If you don’t want Medicare to share information with your healthcare providers for care coordination, call 1-800-MEDICARE (1-800-633-4227). Medicare may still share general information to help evaluate the program. For more information on how Medicare may use and give out your information, visit Medicare.gov and search for “privacy.”
Beneficiary Notice
Why did I receive a beneficiary letter?
This letter explains your primary care provider, where you receive most of your healthcare, has teamed up with the other health care practitioners in a network called an “Accountable Care Organization” (ACO). The Centers for Medicare and Medicaid Services (CMS) requires ACOs to send these letters to Medicare beneficiaries whose health care providers are participating in the ACO.
Can I opt out of receiving these notices?
As per Medicare regulations, we are required to send you these notifications. To inquire about opting out, please contact Medicare directly at 1-800-MEDICARE (1-800-633-4227).
Has my insurance changed?
No. This is a Medicare required notification that is just informing you about the relationship between Vytalize Health and your provider. Your insurance has not changed, and you will continue to receive the same coverage and benefits under Traditional (Fee-For-Service) Medicare.
Read more from the Centers For Medicare & Medicaid Services (CMS)
Annual Wellness Visits
Why did I receive an Annual Wellness Visit (AWV) postcard?
Our records show that you are due for your next wellness visit.
What is an Annual Wellness Visit?
Rather than a head-to-toe physical exam and a battery of labs and other tests, Medicare has opted for the Annual Wellness Visit, which consists of a Health Risk Assessment (HRA) designed to help patients set their own health goals and identify mental and physical challenges that patients and their families face.
What are the benefits of Annual Wellness Visits?
- • Focus on preventing illness rather than treating illness
- • Patients are given the opportunity to look at how well their current treatment plan is progressing and address any issues that may have come up
- • Assessments allow patients and clinicians to determine if there are any current health and risk factors that are not being properly addressed
- • Examine outside resources that can reduce risk
How much does an Annual Wellness Visit cost?
Annual Wellness Visits are completely free. However, you may have to pay for additional testing or services provided.
General
What is an Accountable Care Organization (ACO)?
An (ACO) is a group of doctors, hospitals and other healthcare providers who work together to coordinate care for patients.
What is value-based care?
Value-based care (VBC) is a healthcare delivery model where providers—hospitals, laboratories, doctors, nurses, and others—are paid based on the health of their patients and the quality of care they provide.
What are the benefits of having a provider who is partnered with Vytalize Health?
Benefits include:
- • Your own extended care team to assist in coordinating your care.
- • Easy access to RNs and Pharmacists who will support your health journey.
- • Extra support when you are discharged from the hospital, emergency room, or rehab facility
- • Help when you need an extra hand finding transportation, food, or other community services.
Read more from the Centers For Medicare & Medicaid Services (CMS)
Loved by Patients
Joseph
My Vytalize care guide was a little angel. I needed a new walker and she got me a brand new one. I was paying $100 / month for insulin and she found it for me for $15 through another source. She got me set up on meals delivery service. My sugar is the lowest it has been in years.
Teresa & Arthur
To have someone else there who can help gives me comfort. My Vytalize Care Team talked to me and my husband about our health challenges and…acted as a friend. It’s nice that my care team can follow up because I feel overwhelmed.
Terry
It’s nice to have someone you can pick up the phone and call to say ‘something’s wrong’. I was very impressed because my Vytalize care guide made us feel like she really cared. Their help really made a difference when she called me after I got out of the hospital to make sure I had my test results, which was nice because it was a lot to manage on my own.
