“The safety of Vytalizers is paramount to us, and the COVID-19 pandemic is far from over. A single Vytalizer could easily be responsible for 200-300 Medicare lives, and that means we must do everything in our power to avoid a domino-style progressive collapse by making sure our caregivers are working in a safe environment,” said Faris Ghawi, Founder & CEO.
“Furthermore, Vytalize emphasizes remote services to provide access for patients everywhere. So the quality and quantity of our services are primarily unaffected by working wholly remotely. Travel costs and long commutes have become a thing of the past for us, which has generally improved productivity and paved the path for higher quality work as Vytalizers can work comfortably and reliably.”
“For Vytalize, company culture single-handedly drives accountability and ownership and is one of the main differentiators between us and our competition. What Vytalize does takes dedication and relentlessness, so it is imperative to build a team that shares an unrivaled passion for providing true, effective value for our patients.” Added Karim Ghawi, VP Growth & Project Development Manager.
“Whether we’re talking about a country, company, or person, culture derives from pursued values. At Vytalize, our principal values include teamwork, compassion, intelligence, and, perhaps most importantly, drive.” Said Karim Ghawi.
“Ultimately, our goal is to provide a primary care landscape that places patients and their health at the forefront. That means solving complex multidisciplinary problems that have never even been tackled before. Working for Vytalize entails working smarter and harder, as nothing else will fix our broken healthcare system, which currently rewards quantity over quality. That takes drive. That takes passion. Speak with any of my Vytalize colleagues, and I guarantee you will see these values shine through.”
“Zoom, Google Meets, Google Hangouts, and Slack are our best friends! We maintain the culture by ensuring our employees feel connected and are transparent when it comes to important company updates, done through weekly company meetings on Zoom. To maintain individual team/department connectivity, we encourage managers to conduct check-in meetings with their team frequently.
We also utilize a performance review platform where employees can stay intimately connected - we think of it as social media for work. Team members can provide a list of work priorities, the opportunity to share how they are feeling at work, and how they felt their workload was each week. It also allows them to touch on optional questions relating to what went well for them, and any challenges they are facing that need to be addressed.
The best part is that all these responses go directly to their managers to ensure any areas of concern are promptly addressed. We also celebrate the personal achievements of employees to remain connected. For example, we send gifts of appreciation from the Vytalize team, whether it be a huge life milestone, such as a marriage, pregnancy or a birthday, to ensure employees are cared about personally and professionally.”
“There are many pitfalls to working wholly remotely, some of which we have fallen into and consequently climbed out of. However, I would emphasize allocation as the most difficult challenge we have to deal with,” said Faris Ghawi.
“By working in a shared physical environment, people’s strengths and weaknesses become much more apparent. When that occurs, tasks and projects may be broken up and distributed according to each team member’s strength(s), leading to a superior overall result.